Hi,
I searched a lot but did not found any solution. So, now I am here.
I´m trying to install MS SQL 2014 Failover Cluster on a WindowsServer 2012 R2. In test environment everything went fine, now in the prod environment we are running into a failure.
The installation is nearly complete up to the point "BringAgentResoucreOnlineAction". It fails with following error message:
TITLE: Microsoft SQL Server 2014 Setup
------------------------------
The following error has occurred:
The cluster resource 'SQL Server Agent' could not be brought online. Error: There was a failure to call cluster code from a provider. Exception message: Generic failure . Status code: 5023. Description: The group or resource is not in the correct state
to perform the requested operation.
.
Click 'Retry' to retry the failed action, or click 'Cancel' to cancel this action and continue setup.
Error Log gives following details:
(01) 2018-03-09 16:04:07 Slp: ----------------------------------------
(01) 2018-03-09 16:04:07 Slp: The following is an exception stack listing the exceptions in outermost to innermost order
(01) 2018-03-09 16:04:07 Slp: Inner exceptions are being indented
(01) 2018-03-09 16:04:07 Slp:
(01) 2018-03-09 16:04:07 Slp: Exception type: Microsoft.SqlServer.Configuration.Cluster.ResourceOnlineException
(01) 2018-03-09 16:04:07 Slp: Message:
(01) 2018-03-09 16:04:07 Slp: The cluster resource 'SQL Server Agent' could not be brought online. Error: There was a failure to call cluster code from a provider. Exception message: Generic failure . Status
code: 5023. Description: The group or resource is not in the correct state to perform the requested operation.
(01) 2018-03-09 16:04:07 Slp: .
(01) 2018-03-09 16:04:07 Slp: HResult : 0x86d8003a
(01) 2018-03-09 16:04:07 Slp: FacilityCode : 1752 (6d8)
(01) 2018-03-09 16:04:07 Slp: ErrorCode : 58 (003a)
(01) 2018-03-09 16:04:07 Slp: Data:
(01) 2018-03-09 16:04:07 Slp: resourceName = SQL Server Agent
(01) 2018-03-09 16:04:07 Slp: errorMessage = There was a failure to call cluster code from a provider. Exception message: Generic failure . Status code: 5023. Description: The group or resource is not in the correct state
to perform the requested operation.
.
(01) 2018-03-09 16:04:07 Slp: WatsonData = Microsoft.SqlServer.Configuration.Cluster.ResourceOnlineException@58
(01) 2018-03-09 16:04:07 Slp: DisableRetry = true
(01) 2018-03-09 16:04:07 Slp: Inner exception type: Microsoft.SqlServer.Configuration.Cluster.ClusterProviderDetailedException
(01) 2018-03-09 16:04:07 Slp: Message:
(01) 2018-03-09 16:04:07 Slp: There was a failure to call cluster code from a provider. Exception message: Generic failure . Status code: 5023. Description: The
group or resource is not in the correct state to perform the requested operation.
(01) 2018-03-09 16:04:07 Slp: .
(01) 2018-03-09 16:04:07 Slp: HResult : 0x86d70002
(01) 2018-03-09 16:04:07 Slp: FacilityCode : 1751 (6d7)
(01) 2018-03-09 16:04:07 Slp: ErrorCode : 2 (0002)
(01) 2018-03-09 16:04:07 Slp: Data:
(01) 2018-03-09 16:04:07 Slp: ExceptionMessage = Generic failure
(01) 2018-03-09 16:04:07 Slp: StatusCode = 5023
(01) 2018-03-09 16:04:07 Slp: Description = The group or resource is not in the correct state to perform the requested operation.
(01) 2018-03-09 16:04:07 Slp: WatsonData = Microsoft.SqlServer.Configuration.Cluster.ClusterProviderDetailedException@2
(01) 2018-03-09 16:04:07 Slp: Stack:
(01) 2018-03-09 16:04:07 Slp: at Microsoft.SqlServer.Configuration.Cluster.WmiClusterResource.Online(Int32 timeout)
(01) 2018-03-09 16:04:07 Slp: at Microsoft.SqlServer.Configuration.Cluster.ClusterResource.Online(Int32 timeout)
(01) 2018-03-09 16:04:07 Slp: Inner exception type: System.Management.ManagementException
(01) 2018-03-09 16:04:07 Slp: Message:
(01) 2018-03-09 16:04:07 Slp: Generic failure
(01) 2018-03-09 16:04:07 Slp: HResult : 0x80131501
(01) 2018-03-09 16:04:07 Slp: Data:
(01) 2018-03-09 16:04:07 Slp: WmiErrorCode = Failed
(01) 2018-03-09 16:04:07 Slp: WatsonData = Failed@5023
(01) 2018-03-09 16:04:07 Slp: Description = The group or resource is not in the correct state to perform the requested operation.
(01) 2018-03-09 16:04:07 Slp: ErrorType = 1
(01) 2018-03-09 16:04:07 Slp: Operation = ExecMethod
(01) 2018-03-09 16:04:07 Slp: ParameterInfo = MSCluster_Resource.Name="SQL Server Agent"
(01) 2018-03-09 16:04:07 Slp: ProviderName = WinMgmt
(01) 2018-03-09 16:04:07 Slp: StatusCode = 5023
(01) 2018-03-09 16:04:07 Slp: Stack:
(01) 2018-03-09 16:04:07 Slp: at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
(01) 2018-03-09 16:04:07 Slp: at System.Management.ManagementObject.InvokeMethod(String methodName, ManagementBaseObject
inParameters, InvokeMethodOptions options)
(01) 2018-03-09 16:04:07 Slp: at Microsoft.SqlServer.Configuration.WMIInterop.Resource.BringOnline(UInt32 TimeOut)
(01) 2018-03-09 16:04:07 Slp: at Microsoft.SqlServer.Configuration.Cluster.WmiClusterResource.Online(Int32 timeout)
(01) 2018-03-09 16:04:07 Slp: ----------------------------------------
SQL Server is up and running, the SQL Server Agent cannot be started due to the above mentioned error.
We already tried to re-create DNS entry, re-create AD object, compared the permissions between prod and test system. But we don´t see any differences.
So, now I am hoping anyone of you have an idea.
Regards,
Helen
PS: I can test again on Monday CET.